Refund policy

No Return Policy Due to Hygiene and Safety Reasons

At Boujee Brat, we take hygiene and safety very seriously, especially when it comes to the cosmetic products we sell. To ensure the health and safety of all our customers, we have a strict no return policy on all cosmetic products. Please read the following guidelines carefully:

No Returns or Exchanges

1. Hygiene and Safety Standards:

   • For your safety and the safety of other customers, we cannot accept returns or exchanges on any unopened, opened or used cosmetic products. Once a product has been opened or used, it can no longer be resold due to hygiene regulations.
   • This policy applies to all cosmetics, including but not limited to makeup, skincare, lip products, and bath items.

2. Exceptions:

   • If you receive a product that is defective or damaged during shipping, please contact us immediately at theeboujeebrat@gmail.com. 
   • If you receive the wrong item, please notify us within 7 days of receiving your order.

3. Final Sale:

   • All cosmetics and personal care products are considered final sale and cannot be returned or exchanged.

How to Ensure Satisfaction Before Purchasing

• We strongly encourage you to read through product descriptions, ingredient lists, and reviews before making your purchase.
• If you have sensitive skin or allergies, please check the product ingredients carefully to ensure compatibility.
• If you’re unsure about a product, feel free to reach out to our customer service team at theeboujeebrat@gmail.com for more information before you order.

Contact Us

If you have any questions about our No Return Policy or need assistance with a defective item, please don't hesitate to get in touch with our customer support team at theeboujeebrat@gmail.com.